Question 1

What is a Website Maintenance AMC?

Accepted Answer

An Annual Maintenance Contract (AMC) for a website is a formal service agreement where our engineering team proactively manages, monitors, updates, and protects your website throughout the year. It covers software updates, vulnerability patching, automated cloud backups, 24/7 uptime monitoring, bug fixes, content refreshes, and technical SEO hygiene to prevent downtime and security breaches.

Question 2

Why is website maintenance critical for Delhi NCR businesses?

Accepted Answer

Without routine maintenance, websites suffer from unpatched security vulnerabilities, CMS database bloat, broken links, sluggish load times, and compatibility errors across newer browsers and mobile devices. Downtime or malware infection severely harms brand credibility, disrupts PPC/ad campaigns, and leads to immediate organic ranking demotions on Google.

Question 3

What is included in Aukark's website maintenance AMC?

Accepted Answer

Our AMC packages encompass: 1) Core and software updates, 2) Security vulnerability patching and malware scans, 3) Offsite daily/weekly automated backups with 1-click restore protocols, 4) 24/7 synthetic uptime monitoring with instant incident alerts, 5) Front-end and back-end bug fixes, 6) Routine content and banner updates, 7) Safe WordPress core and plugin testing on staging environments, 8) Continuous Core Web Vitals speed monitoring, 9) Priority technical support with defined SLAs, and 10) Technical SEO health maintenance.

Question 4

Do you maintain websites that were built by another agency or freelancer?

Accepted Answer

Yes. We frequently onboard existing websites built by other agencies, internal teams, or freelancers. Before initiating an AMC retainer, we perform a comprehensive onboarding audit covering codebase hygiene, hosting infrastructure, plugin security, database bloat, and Core Web Vitals to establish a stable baseline.

Question 5

How are updates tested to prevent breaking my live website?

Accepted Answer

We never push major core or plugin updates directly to your live production website. All updates are first deployed and rigorously tested on an isolated staging clone. Once visual regression, form submissions, and checkout workflows pass our automated and manual checks, changes are merged into production during low-traffic maintenance windows.

Question 6

How much does a website maintenance AMC cost in Delhi?

Accepted Answer

Website AMC pricing is customized based on platform architecture (WordPress, Shopify, custom React/Node), database complexity, traffic volume, update frequency, and required SLA response time. We do not use one-size-fits-all pricing because an e-commerce store with live payment gateways requires different oversight than a corporate informational website. We provide clear, itemized proposals following a free initial health audit.

Question 7

What is your emergency turnaround time if my website goes down?

Accepted Answer

Our 24/7 uptime monitoring detects outages within 60 seconds. For critical severity incidents (such as complete downtime or broken checkout funnels), our engineering team responds within 1 to 2 hours under our priority SLA retainers to isolate root causes and initiate emergency recovery or restore from clean backups.

Website Maintenance AMC Delhi